Best Customer Support that are free

Tidio combines live chat, email and social messaging, ticketing, no-code Flows automation, and the Lyro AI agent in a single workspace used by ecommerce stores and small service teams. Tidio meters…

Suitable for/Shopify and small-business support teams that want an AI agent deflecting FAQ traffic while paying by human-answered conversation instead of per agent seat.

• Lyro AI agent trained on FAQ uploads, FAQ scraper, website scraper, or imported Zendesk articles
• Live chat widget with proactive messaging and basic widget customization
• Help desk with ticketing, tags, notes, and intent-based organization
• Shared inbox unifying live chat, email, Messenger, Instagram, and WhatsApp

Sendbird supplies chat, business messaging, voice and video calling APIs plus AI agents so product and engineering teams can run customer conversations inside their own apps across delivery, fintech,…

Suitable for/Teams embedding 1-to-1 buyer-and-seller chat inside a marketplace or e-commerce app and running courier, driver, and customer messaging for delivery and rideshare apps

• Private 1-to-1 chat and group channels for up to 100 members (300 in dedicated instances)
• Open channels with dynamic partitioning for millions of participants
• Supergroup channels for thousands of participants in a private group
• UIKit prebuilt UI components for in-app messaging

LiveChat combines a customizable website chat widget, a multi-channel agent desktop, and Copilot AI assistance so ecommerce and B2B support teams answer visitors in real time. Sales trackers and goal…

Suitable for/Teams answering pre-purchase product questions on an ecommerce storefront before the visitor abandons the cart and capturing and qualifying B2B leads from pricing and demo pages using URL-based routing

• Customizable website chat widget with themes, custom logo, CSS, and multiple languages
• Agent apps for web, Windows, macOS, iOS, and Android
• Copilot AI Assistant trained on LiveChat and Text product knowledge
• AI reply suggestions from imported knowledge sources

Synthflow automates inbound and outbound phone calls with voice AI agents that answer questions, route by context, book appointments, detect voicemail and send SMS follow-ups. Enterprise support,…

Suitable for/Teams automating tier-1 support and overflow calls in BPO call centers without adding headcount and answering order tracking and FAQ calls for retail customer service teams

• AI voice agents for inbound and outbound phone calls, including question answering, context-based routing, appointment booking, voicemail detection and SMS follow-ups
• BELL deployment framework covering Build, Evaluate, Launch and Learn stages inside the Synthflow platform
• Visual Flow Designer for defining call steps, connecting APIs and building agents against business logic
• Multi-agent architecture where subflows act as specialized agents handling tasks independently